Cookies Policy | Woocasino

About cookies and similar technologies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device or remember information about a visit. Cookies may help a website operate correctly, provide security, remember selected settings and understand how visitors use its pages.

Some cookies are placed directly by Woocasino, while others may be placed by service providers that support website functionality, security, analytics or other online features. These service providers may use cookies or comparable technologies, such as pixels, tags, software development kits, local storage or device identifiers. In this policy, we use the term cookies to refer to cookies and similar technologies unless a different meaning is clear from the context.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser or end your session. Persistent cookies remain on your device for a set period or until you delete them. The duration of a cookie can depend on its purpose, the service that places it and the settings applied to your browser or device.

A cookie does not usually contain information that directly identifies you by name. However, information collected through cookies may be combined with other information and may be associated with your account, device or online activity where permitted by law. We handle personal information collected through cookies in accordance with our Privacy Policy and applicable Australian privacy requirements.

How Woocasino may use cookies

The cookies used on our website may vary according to the pages you visit, the features you use, the device or browser you choose and the preferences you select. Cookies may be used for the following general purposes:

Strictly necessary functions, including enabling core website features, maintaining a secure connection, supporting account access and helping protect the website from misuse.
Session management, including remembering activity during a visit, maintaining a logged-in session where available and helping pages work consistently as you move through the website.
Preferences and functionality, including remembering choices such as language, region, display settings or other options that make the website easier to use.
Performance and analytics, including understanding which pages are visited, how visitors move through the website, whether pages load properly and where improvements may be useful.
Security and fraud prevention, including identifying unusual activity, supporting account protection and helping investigate or prevent conduct that may breach our terms or applicable requirements.
Communications and marketing measurement, where applicable, including measuring the effectiveness of online communications, understanding interactions with promotional content and helping make information more relevant.
Compliance and responsible operation, including supporting age and identity-related processes, maintaining records of relevant choices and helping apply controls connected with online gambling services.

Some cookies may be essential to provide a service you have requested. If these cookies are disabled, parts of the website may not function correctly. Other cookies are optional and may be controlled through a consent tool, browser settings or device settings, depending on how they are implemented.

First-party and third-party cookies

First-party cookies are set by the website you are visiting. Third-party cookies are set by another domain or service that provides technology or content on a website. For example, a third-party provider may support website analytics, security, payment-related functionality, embedded content or advertising measurement. Third parties may process information in accordance with their own privacy notices and policies.

Woocasino does not control every cookie that may be placed by a third party. You should review the relevant third party's information if you want to understand how that provider handles data, how long information may be retained and what controls it offers. The availability of third-party services may change over time.

Managing your cookie choices

Where required or otherwise made available, Woocasino may provide a cookie banner or preference tool when you first visit the website. This tool may allow you to accept optional cookies, reject optional cookies or select categories of cookies. Your choices may be stored so that the preference tool does not ask you the same question on every visit.

You can usually manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, block cookies, delete existing cookies or receive a warning before a cookie is stored. The method differs between browsers and devices, so you should check the help or privacy settings available for the browser or device you use.

Review the cookie or privacy settings in your browser or device.
Choose whether to allow all cookies, block certain categories or delete cookies already stored.
If the website provides a preference tool, use it to change your selected options when available.
Close and reopen your browser, or refresh the relevant page, if required for a setting to take effect.
Review your choices from time to time, particularly after clearing cookies or changing devices.

Blocking or deleting cookies may affect how the website operates. You may need to repeat certain selections, some pages may not display as intended, and account or security features may be unavailable or less effective. Disabling optional cookies may also prevent us or our service providers from measuring website performance or remembering preferences.

Browser controls may not remove information that has already been collected by a service provider or stored separately from cookies. If you have questions about a third-party technology or want to manage a third-party preference, you may need to use the controls provided by that third party.

Consent and lawful use

Where consent is required, we will seek it before placing or using relevant optional cookies, subject to applicable exceptions. You can withdraw or change consent through the available preference controls, although withdrawing consent will not affect processing that occurred before your change. Some information may still be collected where it is necessary to operate the website, maintain security, meet legal obligations or pursue another lawful purpose.

Privacy, retention and policy updates

Information collected through cookies may include details such as an internet protocol address, browser type, device type, operating system, approximate location, pages viewed, links selected, session times, referring pages and interactions with website features. The information collected will depend on the cookies enabled, the services used and the settings selected. We aim to use information for legitimate website, security, service, compliance and business purposes.

We may share or allow access to cookie-related information with providers that help operate, secure, analyse or improve the website, or where disclosure is required or permitted by law. Providers may process information in Australia or overseas, depending on the services they supply. Any handling of personal information is subject to applicable privacy obligations and the safeguards described in our Privacy Policy.

We keep information for as long as reasonably necessary for the purpose for which it was collected, to maintain business and security records, to resolve disputes, to enforce relevant terms or to meet legal and regulatory obligations. Retention periods may differ according to the type of information, the technology used and the reason it was collected.

This Cookies Policy may be updated from time to time to reflect changes to the website, the cookies and technologies we use, service providers, legal requirements or our privacy practices. When we make a material change, we may provide notice through the website or other appropriate means. The updated policy will apply from the date it is published, unless a different effective date is stated.

If you have a question about this Cookies Policy, your cookie preferences or the handling of information collected through cookies, please use the contact or privacy request process made available on the Woocasino website. You should not send sensitive account, identity or payment information through an unsecured or unauthorised channel.

By continuing to use the website after reviewing any applicable notice, you acknowledge this Cookies Policy. Where consent is required for optional cookies, continued use alone will not replace the consent choices or controls provided to you.