Welcome Package
$6,500 AUD + 200 Free Spins
Across your first 4 deposits
Wagering
40× bonus amount
Max bet (bonus active)
$8 AUD
Min deposit
€20 or equivalent
Max cashout
Unlimited
WoocasinoContacts

Contact Us

If you need help with Woocasino, email our support team at support@woocasinocasino.online. Please provide enough information for the team to understand your request and direct it to the right area.
Woocasino operates under a licence issued by the Tobique Gaming Commission (New Brunswick), licence no. 0000002, and a licence issued by the Comoros AOFA, reference ALSI-202508056-FI2.

Welcome Package$6,500 AUD + 200 Free Spins

  • OperatorNovatrix SRL
  • Established2020
  • PlatformSOFTSWISS
  • Deposit Methods34 options including crypto, cards & e-wallets

How to get in touch by email

Send your enquiry to support@woocasinocasino.online. Email is the best way to provide the details needed to review your question. The support team usually replies within 24 hours, although response times can vary depending on the nature and complexity of the request.

Common reasons to contact support

  • Questions about your account, login or verification process
  • Help with deposits, withdrawals or other payment matters
  • Clarification about applicable bonus terms and conditions
  • Technical problems affecting the website or your account
  • Requests for responsible gambling information, assistance or account restrictions

Information to include

To help support respond faster, include your account email address or username, a short description of the issue and any relevant dates or error messages. If the matter involves a technical problem, attach screenshots if relevant. Do not include your password or unnecessary payment details in an email. Please send one clear message about each issue where possible, and reply to the support team if further information is requested.